Shipping Policy
Shipping Policy
At xavimi, we offer free standard shipping on all orders, with no minimum purchase required.
Order Processing
Orders are prepared for shipment after payment is confirmed. Processing times may vary depending on product availability and order volume. Order processing time is separate from shipping transit time.
If an issue affects the shipment of your order, we will contact you using the email address provided at checkout.
Delivery Times
Delivery times vary depending on the delivery address, carrier, and shipping conditions. Any delivery estimates provided are estimates rather than guaranteed arrival dates.
Carrier disruptions, severe weather, customs processing, and other unexpected circumstances may cause delays. If you have concerns about your delivery, please contact us for assistance.
Order Tracking
Once your order has shipped, we will provide tracking information when available. Please allow time for the carrier to update the tracking status after receiving your package.
Shipping Address and Order Changes
Please ensure your shipping address is complete and accurate at checkout.
If you need to correct your address or request an order change, email nathanialspaletta75757@hotmail.com as soon as possible. Changes may not be possible once your order has been processed or shipped.
Delayed or Missing Packages
If your package is delayed, appears to be lost, or is marked as delivered but has not arrived, please contact us with your order number and a description of the issue.
If tracking shows delivery, please also check around your delivery location and with anyone who may have accepted the package. We will help investigate with the carrier and work with you toward an appropriate resolution.
Damaged or Incorrect Deliveries
If your order arrives damaged or contains an incorrect item, please email us with your order number and, where possible, photos of the item and packaging.
Please retain the items and packaging while we review the issue. We will work with you to arrange an appropriate resolution.
Contact Us
For questions about shipping or assistance with your order, contact xavimi at: